Privacy & GDPR Information
Red Apple AV Ltd Privacy & GDPR Policy
Our contact details
Name: Red Apple AV Ltd
Address: 30 Laxton Gardens, Paddock Wood, Kent, TN12 6BB.
Phone Number: 01892 833007
E-mail: admin @redappleav.co.uk
The type of personal information we collect:
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Name, Address, Phone Number & Email Address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- When you place and order or create an account
We use the information that you have given us in order to Assist you in processing and delivering your order.
We do not share or sell your information.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: admin @redappleav.co.uk
(b) We have a contractual obligation to deliver goods to you.
How we store your personal information
Your information is securely stored on a secure server provided by Big Commerce our website host.
You can at any time request the removal of your data by emailing us at: admin @redappleav.co.uk
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us atRed Apple AV Ltd, 30 Laxton Gardens, Paddock Wood, Kent, TN12 6BB, Telephone 01892 833007 Email: admin @redappleav.co.ukif you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Red Apple AV Ltd, 30 Laxton Gardens, Paddock Wood, Kent, TN12 6BB, Telephone 01892 833007, Email: admin @redappleav.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk